Have you ever been caught without the words to help a friend, client, customer or co-worker who was dealing with a distressing situation? This one day course will provide you with the knowledge and skills to help you help them. This one day workshop will explore:

• the differences between helping and rescuing
• what is counselling
• the important attributes of a counsellor
• the skills a counsellor needs to develop
• self-care strategies
• important aspects of specific life situations.